Payment & Shipping Info
Payment
- VYNY Crafts prices are all in Singapore Dollars only (SGD)
- VYNY Crafts accepts payments via PayPal, and all major credit card holders
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All payments are processed via PayPal. However account set-up by customers is not required.
Shipping
- All orders are carried out via Singapore Post.
- Shipping via Standard Mail will be charged via weight according to SingPost's charges
- For registered mail with a tracking number, a top-up amount of SGD$3.50 is required.
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International mail is done via AirMail and a top-up of SGD$3.00 is required. There is an estimated delivery time of 3-12 working days
- As all products are made-to-order, please allow all orders to be fulfilled and shipped out within 5-7 working days.
Lost Packages
- VYNY Crafts will not be held liable for any lost/damaged items via normal mail postage.
Returns and Exchanges
- In the event that the item you received has a defect, you would be required to mail it back and opt for either a refund or a remake of the item. Requests for refunds/remakes will be accepted within 7 working days from the dispatch date.
- Please note that returns and exchanges in the event of a defect in the item will be handled on a case by case basis.