Payment & Shipping Info

Payment
  • VYNY Crafts prices are all in Singapore Dollars only (SGD)
  • VYNY Crafts accepts payments via PayPal, and all major credit card holders

  • All payments are processed via PayPal. However account set-up by customers is not required.

Shipping

  •  All orders are carried out via Singapore Post.
  • Shipping via Standard Mail will be charged via weight according to SingPost's charges
  • For registered mail with a tracking number, a top-up amount of SGD$3.50 is required.

  • International mail is done via AirMail and a top-up of SGD$3.00 is required. There is an estimated delivery time of 3-12 working days 

  • As all products are made-to-order, please allow all orders to be fulfilled and shipped out within 5-7 working days.

Lost Packages

  • VYNY Crafts will not be held liable for any lost/damaged items via normal mail postage.

Returns and Exchanges

  • In the event that the item you received has a defect, you would be required to mail it back and opt for either a refund or a remake of the item. Requests for refunds/remakes will be accepted within 7 working days from the dispatch date.
  • Please note that returns and exchanges in the event of a defect in the item will be handled on a case by case basis.